FAQ

HOW DO I PLACE AN ORDER ON TANTOCOSI.COM?

Ordering on Tantocosi.com is easy and safe. Once you have found the item you would like to purchase, click on the "Aggiungi al carrello" button to place it in your Shopping Bag. Follow the directions through the check-out process to complete your order. Your order will not be placed until the very end of the check-out process, when you will be asked for your payment methiod information.
You may also order over the phone, by calling  +39 02 76 02 85 98

CAN I SHIP MY ORDER TO AN INTERNATIONAL LOCATION?

Yes.
To inquire about shipments, APO or FPO addresses, please contact Customer Service at +39 02 76 02 85 98.

WILL I BE CHARGED SALES TAX ON MY TANTOCOSI.COM PURCHASE?

Tantocosì is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all Tantocosì online and phone orders will include sales tax where such taxes are imposed by the destination state.

WILL MY TANTOCOSI.COM PURCHASE ARRIVE GIFT-WRAPPED?

All Tantocosi.com purchases arrive in the signature Tantocosì Box. At the check-out process you will have the option of writing a gift message as a note for each item in your order which will arrive with your gift package, enclosed in a white envelope.
If you choose not to write a gift message, one blank card per recipient will be included in your order.

WHAT IF I NEED EXTRA HELP OR ADVICE ABOUT MY PURCHASE?

Feel free to call us at +39 02 76 02 85 98 or contact us at info@tantocosi.it

IS IN-STORE PICK-UP AVAILABLE FOR ITEMS PURCHASED ON TANTOCOSI.COM?

In-store pickup of items ordered online is available at our flagship store located at via Manzoni 11, 20121 Milano (MM Montenapoleone).

DO OTHER WEBSITES OR STORES SELL AUTHENTIC, NEW TANTOCOSI MERCHANDISE?

Tantocosì sells its merchandise online at: www.tantocosi.com. For authorized store locations, other official retailers please contact info@tantocosi.it or visit the TANTOCOSI store finder at Contacts. Beware of counterfeits!

HOW CAN I MAKE RETURNS OR EXCHANGES?

For more information check out the Returns & Exchanges page.

HOW DO I ORDER TANTOCOSI MERCHANDISE?

Online: Once you have selected your Tantocosì merchandise, click "Aggiungi al carrello". You will be guided through the order process.
Phone: Please call +39 02 76 02 85 98 if you need any help.
The Store Nearest You: We encourage you to come and visit us to experience a Tantocosì store in person. To locate the store nearest you, go to the “Contacts” page  Contacts